Communication Skills for Effective Advocacy

15th June 2011

The Studio, 51 Lever Street, Manchester M1 MFN

This workshop revisits the successful and oversubscribed event held last year with the same name.  Workshop participants will explore effective influencing skills, sources of power and methods which repository managers can use to influence key people in their institutions. The day will  include the opportunity to put these new skills into practice and also approaches to effectively handling common objections.  The facilitator, Deborah Dalley, is a freelance trainer with extensive experience in higher education - Deborah's Biography

 

Aims

  • To equip Repository Managers with the knowledge and skills to effectively influence key people in their institution.
  • To provide Repository mangers with an opportunity to put these skills into practice
  • To share best practice in the handling of common objections

 

Target Audience

  • Repository Managers
  • Staff involved in Repository promotion
  • This event will be of less use to delegates of the previous event and priority will be given to participants who have not attended the previous event.

 

This event is provided free of charge

Programme

Time Description More info.
09:30 Registration and Refreshments  
10:00 Introductions – EN  
10:05 Effective Influencing – Deborah Dalley Download
10:15 Sources of Power – Deborah Dalley Download
10:45 Communication Channels – Deborah Dalley Download
11:30 Tea and Coffee  
11:45 Making a Pitch – Deborah Dalley Download
12:30 Understanding and Managing Resistance – Deborah Dalley  
13:00 Lunch  
13:45 Identifying Objections – Deborah Dalley  
14:15 Handling Objections – Bill Hubbard, Centre for Research Communications, Jackie Wickham, RSP, Miggie Pickton, Northampton University,  
15:15 Tea and Coffee  
15:30 Putting it into Practice – Deborah Dalley  
16:15 Plenary – Bill Hubbard, Centre for Research Communications  

Contact

For further information contact Emily Nimmo, telephone: 01158467544.

Alternatively, email RSP Support or phone 0845 257 6860.